The digital rights management, or DRM, element of iTunes is one of the most common concerns. Apple locks down all of it surrounding your data as securely as possible to offer you the most open access to the files possible, so you can’t readily download music, films, applications, or anything else from iTunes and share it with the rest.
Well, now and again, iTunes informs us that everything isn’t always going to be perfect. What do you do if you can’t authenticate the device (Windows or Mac) in iTunes for some reason?
Reasons why iTunes refuses to authorize on your device?
iTunes may refuse to authenticate your computer (Windows or Mac) for one of three main reasons listed as-
- You’ve already given your email ID permission to five computers.
- There’s a problem with the Apple ID or iTunes sign-in.
- There’s a fault with iTunes or a particular file.
Solutions to Fix Authorization Issues in iTunes
Several media files, such as those purchased from the iTunes Music Store, may be played using iTunes. Nevertheless, iTunes occasionally appears to forget that you are permitted to listen to the music you have lawfully acquired. There are several possible causes for this issue, each of which has a solution.
Too many devices (computers) linked to iTunes
You can approve up to a maximum of five computers per iTunes Account; after you exceed this limit, you won’t be able to authorize any additional computers. If you don’t have five computers, probably, you are still over the limit since you have some older machines linked to your iTunes account.
Whenever you perform a new installation of the Operating System on the system without first Deauthorizing a Computer on iTunes, the Computer count on iTunes may increase. In this situation, iTunes treats your one machine as if it were two. Whatever the situation may be, the problem may be simply resolved by utilizing iTunes’ Deauthorize All Computers function. Follow the steps mentioned here to proceed-
- Sign in with the Apple ID in iTunes on your computer
- To view a menu in iTunes, go to the Account Tab.
- Select View My Account from the options.
- On the following page, enter the password and select View Account from the menu.
- You will be sent to the Account Information section. There under segment Apple ID Summary on this display, you will notice the number of computers allowed to the iTunes Account.
- Then, under Computer Authorizations, select the Deauthorize All option.
A window will appear, requesting confirmation that you’d like to Deauthorize all machines. Select Deauthorize All Computers from the menu.
An issue with Apple ID or minor iTunes problem
It’s likely that iTunes is having trouble detecting the Apple ID or that there’s a bug in iTunes that prevents it from identifying your machine.
- Simply log out of your iTunes Account on the computer and log back in to resolve the issue.
- On the device, open iTunes and go to the Account section.
- Next exit the iTunes window by selecting Sign out through the menu.
- Open iTunes on the computer once more and go to the Account section.
- To login back into the iTunes account, go to the menu and select Sign In. Check to see whether the issue has been resolved.
Read More: How to fix Apple ID Verification Failed?
Remove corrupt iTunes info files
It’s also possible that the iTunes Info Files on the computer have become damaged or corrupted. This problem should be resolved by reinstalling iTunes on the computer. Remove the iTunes SC Folder from the system and allow iTunes to create a new SC Info Folder if reinstalling iTunes doesn’t quite solve the issue.
The authorization info for the computer to view DRM-protected material is stored in the SC Info folder. You must first enable hidden files visible on the system in order to view this folder.
- Exit iTunes on your device.
- Now, go to the Windows Start menu and select File Explorer.
- On the File Explorer window, go to the View tab and tick the box next to Hidden objects to make hidden files visible on the device.
- After allowing hidden files, go to File Explorer, then go to Local Disc (C:), click on Users, tap All Users, go to Apple Machine, click on
- iTunes and finally select SC Info to view the SC Info folder on the computer (Window or Mac).
- Then, from the menu, right-click the SC Info folder and select Delete.
- The computer will be restarted.
- Now, on the computer, click iTunes and try to Authorize the device. Certainly, authenticating your PC to iTunes will be a breeze this time.